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FAQs

Answers You Need

Welcome to the Honest Hour Help Center. We have pulled some of the most frequently asked questions from our followers and compiled them all into one place. Perhaps you may have the same question that was on somebody else’s mind-here you will find what you are looking for. Should you have any other questions that we may have missed, do not hesitate to reach out.

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GENERAL QUESTIONS

1. What is Honest Hour?

Honest Hour is a mental well-being organization dedicated to supporting individuals and organizations with professional mental health services, emotional support, wellness programs, and digital tools. We aim to create a safe space for honest conversations and holistic well-being.

2. Who can use Honest Hour services?

Anyone looking to improve their mental well-being can access our services—whether you're an individual seeking therapy, an organization wanting to support employees, or a community group promoting mental health awareness.

3. Are your services confidential?

Yes. All personal information and sessions are strictly confidential and adhere to ethical standards and data protection laws.

SERVICES FOR INDIVIDUALS

4. What types of services do you offer for individuals?

  • Online Counseling & Therapy

  • Chat-based Emotional Support

  • Breathwork & Meditation Sessions (e.g., Pranayama)

  • Wellness Assessments

  • Self-help Resources via our App

5. How can I book a session?

You can book a session through our mobile app by creating an account and choosing your preferred service and time.

6. Can I choose my therapist or counsellor?

Yes, based on availability and your preferences, you can select from our pool of licensed professionals and trained counsellors.

7. Do I need a diagnosis to use Honest Hour services?

No, Honest Hour is open to anyone—whether you're going through a tough time, looking for personal growth, or need someone to talk to.

SERVICES FOR ORGANIZATIONS

8. What is the Employee Assistance Program (EAP)?

Our EAP is a flexible, pay-as-you-go support system that provides mental, physical, and spiritual well-being services to employees. It includes private sessions, workshops, holistic activities, and well-being education.

9. How do organizations collaborate with Honest Hour?

We offer customized corporate wellness plans including:

  • Mental Health Workshops

  • Wellness Retreats

  • Wellness Sessions

  • Organizational Assessments
    You can contact us directly for a consultation.

10. What is included in your workshop packages?

Our workshops can include expert talks, interactive activities, creative therapy, mindfulness practices, and resource kits. Each program is tailored to your team’s needs.

ABOUT THE HONEST HOUR APP

11. What features does the Honest Hour app offer?

  • Book therapy or emotional support sessions

  • Instant Chat for immediate emotional support

  • Self-care content (videos, audio, articles)

  • Well-being tracker

  • Notifications for mental wellness tips

12. Is the app free to use?

The app is free to download. Some features are accessible for free, and others require service fee.

MEMBERSHIP & PRICING

13. What is the Honest Hour Membership?

We offer both Regular and Lifetime Memberships that include discounted sessions, exclusive access to workshops, and priority booking. Learn more on our Membership Benefits Page.

14. How much do your services cost?

Our pricing varies depending on the service. Emotional support chat may be free or low-cost, while therapy sessions are priced based on providers.

EMERGENCY & LIMITATIONS

15. Do you offer crisis intervention or emergency services?

Honest Hour is not a crisis service. If you are in danger or need urgent help, please contact emergency services in your area.

16. What are the limitations of your services?

While we provide emotional and psychological support, we do not offer medical diagnoses, medication, or psychiatric treatment.

GETTING INVOLVED

17. Can I volunteer as an emotional supporter?

Yes! We offer training and certification for those interested in becoming volunteer supporters. Visit Contact Page​ or email us directly at info@honesthourmm.com

18. How can I collaborate or partner with Honest Hour?

We welcome partnerships with NGOs, wellness brands, corporates, and community leaders. Reach out via our Contact Page or email us directly at info@honesthourmm.com

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